How to Make a Complaint

Last updated: October 2026

We want every homeowner who reaches Threeriversurology Windows & Siding to get a fair and honest experience. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template. It is not legal advice.

What You Can Raise

You can write to us about:

• Your experience calling or contacting Threeriversurology Windows & Siding
• How your personal information was handled
• Anything on this site that looks unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They are responsible for their own estimates, pricing, work, warranties and customer service. If you have a problem with work on your home, start by raising it with the provider. Keep a written record.

Still tell us. Feedback about providers helps keep our network honest. Providers that repeatedly fall short of our expectations may be removed from the network. But know the limits: Threeriversurology Windows & Siding cannot settle contract disputes, issue refunds for a provider's work, handle warranty claims, or make decisions for a provider.

How to File

Email contact@threeriversurology.lol. Please include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want from us

What Happens After You Write

We will confirm receipt by email, usually within a few business days. We will review what happened. That may include contacting the provider. Then we will reply with what we found and any steps we are taking.

If You Are Still Unhappy

You can reply and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For contractor issues, your state or local contractor licensing board may be able to help.

Contact

Email: contact@threeriversurology.lol